SELF-SERVICE TERMINAL INSTRUCTIONS
1. Select the desired pump on the screen | 2. Choose the type of fuel | 3. Select the payment method |
Cash
- Insert banknotes or coins one at a time. After each, wait for the pink light before inserting the next.
- If you have an EKO Smile card, scan it on the "Discount Card" or Partner Card reader.
- Fuel the desired amount.
With a Bank Card
- Select the amount to fuel.
- If you have an EKO Smile card, scan it on the "Discount Card" or "Partner Card" reader.
- Scan your bank card on the "Bank Cards" reader or insert it into the "Bank Cards" slot.
- Fuel the desired amount.
- For an invoice, after confirmation, press "Yes" and enter your company ID number (BULSTAT).
With a Corporate Card
- Insert the partner card into the Partner Card slot.
- Enter and confirm the PIN.
- Fuel the desired amount.
Emergency Contacts
In case of a payment problem, dial: 0700 30 107
In case of an accident or emergency, dial: 112
In case of danger, e.g. fuel spillage or leakage, alarm activation: 0892 285 659
ATTENTION!!!
The terminal does not provide cash change!
The self-service terminal accepts coins of 10, 20, 50 stotinki, and 1, 2 BGN, as well as banknotes of
10, 20, 50, and 100 BGN.
- If the entered amount matches the desired fuel amount, the pump will automatically stop once the entered amount is reached.
- If the entered amount exceeds the desired fuel amount, the terminal will issue the change in the form of a fuel voucher.
The voucher is valid for up to 6 months after issuance and can only be used at the same location.
When prepaying with a BANK CARD, if fueling is completed before the set amount, the remaining
balance is automatically refunded to the customer's account.